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  • FREE SHIPPING on orders over $100


It never made sense to me why you'd spend so much money on a beautiful pool and patio area, only to use cheap ugly plastic covers and drains. These drains customize perfectly and disappear beautifully. Turns a nice pool area into a beautiful pool paradise!

- Adam Dearing, AZ

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Shipping & Return Info

Shipping Information

All orders will be shipped via FedEx Ground service to any location in the USA. Shipping transit times vary between 1 - 4 days, depending on your location. 

Orders placed by NOON CST will ship the same day. Orders placed after NOON CST will ship the following business day. Orders will not ship on holidays if they land during the week.


You may return new, unused items for a period of 30 days. If the return is a result of our error (you received an incorrect or defective item, etc.), w
e'll pay the return shipping costs, otherwise you will cover return shipping.

Refunds will be issued for the cost of the items to the original form of payment used for purchase, minus a 20% restocking fee. 
Additionally, we will deduct any shipping charges we incurred to ship the original shipment.

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

If you do not have an account with us, please email us at support@hiddendrains.com to obtain a return authorization number for your return.